Terms and Conditions
The creation of a specific and detailed set of terms and conditions is something that Online Games Singapore has always considered since the idea of launching the website was first conceived. We understand that having clear terms and policies will help players receive their full benefits, and we ourselves will also limit the occurrence of any undesirable events during operation.
The following article will provide you with complete information about our platform’s rules, your rights, and responsibilities as a user, as well as how we handle transactions, bonuses, and disputes. Please read carefully to ensure your own benefits.
General Terms of Use
In order to play games at Online Games Singapore, players must first confirm that they are at least 13 years old. However, if you make deposits and play games for real rewards, instead of merely free amusement games, in order to comply with current rules, you must be at least 18 years old. Please stop utilizing Online Games Singapore’s services if you don’t meet this criterion.
The terms and conditions may be updated and modified by Online Games Singapore at any moment and without previous notice. As soon as they access and utilize the service, or at least on a regular basis to stay informed of any essential changes that have been implemented, players should make it a priority to review the conditions. Additionally, by using the website going forward, you consent to the terms stated.
Account Registration & User Responsibilities
Account Creation
In fact, casual players do not need to register an account to experience games at Online Games Singapore. However, if you wish to maintain a long-term gaming experience, registering an account and providing accurate information (including name, age, and verified email) is necessary. This will offer you exclusive benefits, such as tracking your gameplay, participating in the leaderboard, or even receiving rewards for your participation in the development journey of Online Games Singapore.
To secure your account, you must also select a distinctive username and password. You are entirely liable for any action that takes place under your account, and the account information you supply must be kept private. You must contact us right away if you believe there has been unauthorized access.
User Responsibilities
As a user, you are responsible for maintaining the integrity of your account. This includes keeping your login credentials secure and updating any personal information when necessary. You are also responsible for any activity that takes place under your account, including deposits, withdrawals, and gameplay.
Any form of fraudulent activity, including providing false information or attempting to manipulate our games, is strictly prohibited. Violation of these rules may result in penalties, including account suspension or termination, and forfeiture of any winnings.
Deposits, Withdrawals & Payment Policies
Deposits
When you deposit funds into your account, we ensure that all payment methods used are secure and processed efficiently. We accept various payment methods, including credit/debit cards, bank transfers, and e-wallets. The minimum deposit amount may vary depending on your selected payment method.
Deposits made to your account are generally processed instantly; however, some methods may take longer. You must ensure that the payment details provided during the deposit process are correct, as errors may lead to delayed transactions.
Withdrawals
Withdrawals are subject to verification checks and may take a few business days to process. Before requesting a withdrawal, you must ensure your account is fully verified by providing necessary identification documents. Withdrawal requests can be made through the same methods used for deposits, and the minimum withdrawal limit may apply depending on the payment method.
For security purposes, the funds will only be credited to accounts under the registered name. If you request a withdrawal to a third-party account, it will be rejected.
Payment Policies
You agree to provide accurate information when making transactions. All deposits and withdrawals should comply with our policies, and you are prohibited from reversing or disputing any payments made. Additionally, we reserve the right to charge fees for certain payment methods, which will be clearly indicated before processing any payment.
Bonuses & Promotions Terms
At Online Games Singapore, we regularly offer bonuses and promotions to enhance the gaming experience. However, these bonuses come with specific terms and conditions, and it’s important to understand how they work.
Bonus Eligibility
Bonuses are typically offered to registered users who meet specific requirements, such as making a qualifying deposit or completing certain actions on the platform. Bonuses and promotional rewards are subject to change, and we may introduce new offers from time to time.
Bonus Terms & Wagering Requirements
Each bonus or promotion is governed by its own set of terms, including wagering requirements. Wagering requirements refer to the number of times you must wager the bonus amount before any winnings can be withdrawn. For example, if you receive a bonus of $50 with a 30x wagering requirement, you must wager a total of $1,500 ($50 x 30) before the bonus can be converted into real money.
Please note that not all games contribute equally to meeting wagering requirements. Table games, slots, and other game types may have different contribution rates.
Bonus Abuse
Any attempt to manipulate the bonus system or take advantage of promotions through fraudulent behavior will result in the forfeiture of bonuses and, in some cases, the suspension of your account.
Game Rules & Fair Play Policy
We believe in providing a fair and transparent gaming experience for all users. Our games are designed with clear rules and regulations, ensuring everyone has an equal opportunity to win.
Game Rules
Before participating in any game on the platform, make sure to read the rules and instructions for each game. The rules will specify how the game operates, the winning conditions, and any bonuses or special features.
Fair Play Commitment
All games offered on Online Games Singapore undergo rigorous testing to ensure they are fair and unbiased. We use certified Random Number Generators (RNG) for games of chance, ensuring that each spin, hand, or outcome is random and independent. Our platform is regularly audited by third-party organizations to maintain fairness and transparency.
We also support responsible gaming, and players who feel they may be developing problematic gaming behavior can access self-exclusion tools and limit their playing activity.
Dispute Resolution & Governing Law
Dispute Resolution
While we strive to provide an exceptional gaming experience, we understand that disputes may arise. If you encounter any issues related to your account, gameplay, or transactions, please contact our customer support team. We will work diligently to resolve the matter in a timely and fair manner.
If a dispute cannot be resolved through customer support, the issue will be escalated to our legal team. The outcome of the dispute will be based on the terms outlined in this agreement, and you agree to abide by any decisions made.
Governing Law
These Terms and Conditions are governed by the laws of Singapore. Any legal disputes arising from the use of Online Games Singapore will be subject to the exclusive jurisdiction of the courts of Singapore. By using our platform, you consent to the jurisdiction of these courts for any disputes related to these Terms and Conditions.