Online Games Singapore

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    Privacy Policy

    As you step into our platform, your usage signifies acceptance of our privacy policy. So, what is the privacy policy of Online Games Singapore, and what are your rights and responsibilities as a player?

     

    From our standpoint as your service provider, Online Games Singapore is committed to safeguarding your information. When you utilize our services, you’re entrusting us with your data. We recognize the weight of this responsibility and are dedicated to protecting your information while ensuring you retain control.

    Information We Collect

    Personal Information

    • Full Name: Provide your full name to register an account. If using another’s identity, choose a temporary name.
    • Date of Birth: Used to determine age. According to Online Games Singapore regulations, minors (under 13) are strictly prohibited from gaming activities.
    • Phone Number: Used to verify customer information or contact player support.
    • Email: Used for communication regarding usage reports, behavior, and game types.
    • Gender: Helps enhance the description of player demographics and personalizes content.

    Non-Personal Information

    • Geographical Area: Online Games Singapore welcomes players globally but requires honesty about your location. Do not change your IP address or use a VPN.
    • Device ID: Identifies geographical area and measures actual device usage time.
    • Device Type: To accommodate various games, information about your device type ensures optimal version selection for your device.
    • Device Age and Browser Version: Some games may not be compatible with older devices or outdated browsers.
    • Application Usage Time: Provides insights into user behavior. Set reminders if necessary to maintain healthy gaming habits.
    • Click Activity: Information on internal, external, inbound, and backlinks helps support business activities.

    This information verifies legal entities, analyzes behavior, and supports business purposes.

    How We Use Your Data

    • Account Creation and Management: Your personal details, such as your name, email address, and phone number, are crucial for setting up and managing your gaming account. This information helps us verify your identity and ensure secure access to your account.
    • Personalized Gaming Experience: We customize game recommendations and content based on your preferences and gameplay history. This tailored experience makes your gaming more enjoyable and relevant to your interests.
    • Communication: We use your email and phone number to inform you about account updates, promotional offers, and important announcements. Effective communication helps us maintain a strong relationship with our players.
    • Customer Support: Your personal information allows us to provide timely and relevant support when you need assistance. This ensures we can address your concerns efficiently and enhance your gaming experience.
    • Compliance with Legal Requirements: Your information may be used to comply with applicable laws and regulations, ensuring our services operate within legal frameworks and maintain your rights as a player.
    • User Behavior Analysis: We analyze non-personal data, such as gameplay patterns and engagement metrics, to understand how players interact with our platform. This analysis helps us identify trends and preferences, allowing us to enhance game features accordingly.
    • Performance Optimization: By monitoring how our games perform across different devices and networks, we can optimize performance to ensure a seamless experience. This includes identifying technical issues and making necessary improvements.
    • Game Development Insights: Non-personal data provides valuable insights for our game development teams. Understanding player preferences and behaviors allows us to design new features and games that resonate with our audience.
    • Market Research: We may use aggregated non-personal information for market research purposes. This data helps us understand broader trends within the gaming industry and informs our strategic decisions.
    • Targeted Marketing: Non-personal information can be used to create targeted marketing campaigns, ensuring our promotions are relevant and engaging for our players.

    Cookies & Tracking Technologies

    To improve your experience on our platform, we make use of cookies and other tracking technologies.  These tools enable us to provide tailored content, comprehend user behavior, and remember your preferences.  Using your browser’s options, you can modify your cookie choices.

    Third-Party Services & Data Sharing

    At Online Games Singapore, we prioritize the security of the information we collect. We categorize this data into specific groups to ensure its appropriate use, aligning with player interests. However, certain entities may be granted access to this information, groups solely to enhance the quality of the player experience.

    • Game Developers: We may share relevant information with game developers to support updates, enhancements, and troubleshooting. This collaboration ensures that games remain engaging and enjoyable for users.
    • Distribution Partners: We collaborate with various distribution partners to efficiently deliver our games. These partners may receive non-personal information to help us reach a broader audience and improve distribution strategies.
    • Business Partners: We may share information with our business partners to create promotional offers or joint ventures that benefit our players. This collaboration aims to enhance the overall gaming experience.
    • Regulatory Authorities: To comply with legal obligations, we may disclose information to regulatory authorities as required. This ensures that we adhere to all applicable laws and maintain transparency.

    Data Security & User Rights

    At Online Games Singapore, we prioritize the security of our users’ data. We employ advanced encryption technology to protect personal and financial information, ensuring a safe gaming environment. 

     

    Additionally, we uphold users’ rights by adhering to strict privacy policies, allowing players to control their personal data. We are committed to transparency, offering clear information about data collection and usage, so users can enjoy their gaming experience with confidence and peace of mind.

    Updates to Privacy Policy

    Periodically, we might revise our privacy statement to take into account modifications to our procedures or evolving legal requirements.  To keep you updated on how we manage your information, we encourage you to review our policy on a regular basis and will notify you of any significant changes.